Ticketmaster has publicly confirmed that cybercriminals accessed personal information from their customers from a recent data breach. Those affected begin posting their notices from Ticketmaster on social media platforms. The company said the recent breach affected 1,000 plus customers’ accounts in the filing. A hacking group named ShinyHunters, is claiming to have stolen 1.3TB of data from the popular ticket broker. Ticketmaster released a statement, stating that the stolen data affected customers who purchased tickets in North America. The information stolen may include phone numbers, email, encrypted credit information, and other personal information.
Recently, in the month of May, two California residents filed a lawsuit against Ticketmaster in California’s Central District Court. The pair alleged that both Live Nation and Ticketmaster failed to properly secure their personal information on its servers, such as email addresses, full names, phone numbers, and partial payment data. Their stolen information along with others was then listed for sale on the dark web for $500,000, the lawsuit alleges.
The ticket broker is offering customers identity monitoring services through Transunion according to the public notice. Customers must enroll within 90 days of receiving notice to receive the services. The company also recommends that all customers monitor their credit and bank accounts for suspicious activity related to this incident.